Welcome to Our Party Store! 🎉
Hello and welcome to Party America Sales Store! We’re thrilled you’ve chosen us to help make your celebrations magical. These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing our site or making a purchase, you agree to these terms, so please read them carefully.
1. User Responsibilities and Account Obligations
Your Party Planning Partnership
We believe great parties start with great partnerships! As our valued customer, you agree to:
- Provide accurate and complete information when creating accounts or placing orders
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Use our website only for lawful purposes and legitimate party planning needs
- Not attempt to interfere with website functionality or security measures
Important: You must be at least 18 years old to create an account and make purchases on our website. By using our services, you confirm you meet this age requirement.
2. Products and Services Description
Making Your Celebrations Shine ✨
At Party America Sales Store, we specialize in bringing joy to your special moments with our wide range of party supplies:
- Theme Parties: American Heroes, Dr. Seuss, Collegiate, Patriotic, and more!
- Special Occasions: Birthdays, Gender Reveals, Beer Tasting events
- Custom Products: Custom Banners, Yard Signs, and Printing services
- Party Essentials: Invitations, Confetti, Banners, and general party supplies
Product Information
We strive to provide accurate product descriptions and images. However, please note that:
- Colors may vary slightly due to monitor settings
- Product availability is subject to change
- Custom products are made specifically for you and cannot be returned
3. Order and Payment Terms
Placing Your Order 🛒
When you place an order with us, you’re making an offer to purchase products under these terms. We’ll send you an order confirmation email once we’ve received and begun processing your order.
Payment Options
We accept the following payment methods to make your shopping experience convenient:
- Visa
- MasterCard
- JCB
- PayPal
Pricing and Taxes
All prices are listed in US dollars. We reserve the right to adjust prices due to market conditions, errors, or supplier price changes. You are responsible for any applicable sales taxes or customs duties in your location.
4. Shipping and Delivery
Getting Your Party Supplies to You 🚚
We know timing is everything for your celebrations! Here’s how we handle shipping:
Order Processing
- Orders are processed within 1-2 business days after payment confirmation
- Processing may take slightly longer during peak seasons or holidays
Shipping Methods
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping: Available on orders of $50+ via EMS (15-25 business days after shipment)
Please Note: We ship worldwide, excluding some Asian countries and remote areas. Delivery times are estimates and may vary due to customs processing, weather, or other factors beyond our control.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your party supplies on their journey to you!
5. Returns, Exchanges and Refunds
Your Satisfaction Matters 💝
We’re committed to your complete satisfaction! Here’s our hassle-free returns process:
Return & Exchange Basics
- Timeframe: 15 days from the date you receive your items
- Condition: Items must be unused, in original packaging, and in resalable condition
- Process: Contact us first for authorization before shipping items back
Non-Returnable Items
To ensure health and safety, we cannot accept returns on:
- Custom printed items (Custom Banners, Yard Signs, personalized products)
- Beer Tasting Kits and consumable party items
- Personalized invitations that have been opened
- Opened party supplies with compromised packaging
Refund Information
- Timeline: 5-10 business days for credit cards, 3-5 days for PayPal
- Amount: Full refund for returned items (shipping fees non-refundable unless our error)
- Shipping Costs: Customers responsible for return shipping unless our mistake
6. Intellectual Property
Respecting Creativity 🎨
All content on our website, including text, graphics, logos, images, and product designs, is the property of Party America Sales Store and protected by intellectual property laws.
When you purchase custom products from us:
- You grant us permission to use your provided content to create your custom items
- You confirm you have rights to any images or text you provide for customization
- You may not reproduce, distribute, or commercially use our designs without permission
7. Limitation of Liability
Our Commitment to You 🤝
Party America Sales Store strives to provide excellent products and service. However, we must clarify our responsibilities:
- We are not liable for delays caused by shipping carriers, customs, or unforeseen circumstances
- Our liability is limited to the purchase price of products in case of defects
- We are not responsible for indirect damages or losses resulting from product use
- We make every effort to ensure website accuracy but are not liable for occasional errors
Consumer Rights: These limitations do not affect your statutory rights as a consumer. Nothing in these terms seeks to limit or exclude liability for personal injury or death caused by negligence.
8. Privacy and Data Protection
Your Privacy Matters 🔒
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data.
By using our website, you consent to our collection and use of information as described in our Privacy Policy.
9. Changes to Terms
Keeping Things Current 📝
We may update these Terms and Conditions periodically to reflect changes in our practices, services, or legal requirements. The “Last Updated” date at the top will indicate when revisions were made.
Continued use of our website after changes constitutes acceptance of the modified terms. We encourage you to review these terms regularly.
10. Governing Law and Dispute Resolution
Fair Solutions ⚖️
These Terms and Conditions are governed by the laws of Pennsylvania, United States. Any disputes will be subject to the exclusive jurisdiction of the courts of Philadelphia, PA.
We believe in resolving issues amicably. If you have concerns, please contact us first so we can work together to find a solution.
Need Help with Your Celebration? 🎈
Our celebration specialists are here to help make your party planning magical!
Email: [email protected]
Mail: Party America Sales Store, 4411 Bastin Drive, Philadelphia, PA 19108
Response Time: We typically respond within 24 hours!
Thank you for choosing Party America Sales Store for your celebration needs! We’re honored to be part of your special moments and committed to making every aspect of your party planning joyful.
🎊 Happy Celebrations! 🎊
